Hi I just wanted to let you know about my experience with Miami lakes auto mall Dodge Ram service, I will not recommend to anyone that thinks about bringing their vehicle here in Maimi Lakes Auto Mall, Specially the service advisor Chriss Willcox, Very unprofessional, I had to literally help him look for the warranty number and phone so he could call, Not only that I had to go to the service dept several times to get an update on my vehicle, I texted Chriss several times and maybe once he texted me back, I had my truck in the service for 3 weeks, it took Chriss 9 days to have my vehicle looked at and that's because I had to go and beg him to check the car, it was not totally Maimi Lakes fault the warranty dept took a long time to resolve my Claim, and please if you buy a used car or new car DO NOT BUY A WARRANTY FOR YOUR CAR, the service advisors hate dealing with the warranty dept. But I must say that there was a service advisor was very, very helpful his name is Giovany Great gentleman. and one last thing, when I received my truck I opened the driver side door and found my seat laid back like someone was sleeping in it and found a couple of scratches that were not there before, also when the ABS Buster break was replaced the surrounding area was full of fluids the mechanic didn't even clean it. BAD, BAD SERVICE WILL NEVER TAKE MY CAR THERE AND WILL NOT BUY A CAR THERE FOR SURE Joe Favia

They couldn't find a brake system leak. I supposed they didn't do a full inspection within the system.

Service was very efficient and fast!

Had great support for the service team and was able to figure the issue and get updates done for my EV Charger.

Purchased a Kia with Thaell over all great experience with him would highly recommend to friends or family

Excellent service was provided

Customer service in and out was respectful of my time and there service kept me informed on what was going on

The staff was professional, knowledgeable, and completed the job efficiently. I highly recommend their service.

Fast and very helpful. Knowledgeable

Amazing service. Julian was extremely helpful and attentive and went above and beyond to ensure our experience was fast, efficient and pleasant. He more than made up for KIA Sunrise which was a nightmare of a an experience since the day I walked in there. Instead Miami lakes kia surpassed our every expectation and remedied what we had been told by KIA sunrise didn't exist. I'm so thankful.

Excellent service from start to finish! The response time was incredibly fast, and the technician was punctual, professional, and knowledgeable. They completed the job efficiently while maintaining great attention to detail. I truly appreciate the outstanding customer service and would highly recommend them to anyone in need of their services.

The team was very helpful and accommodating. They were able to diagnosis and fix my car the same day. They even supply a loaner at the time when they said they might not be able to repair my car at that time.

Excellent costumer service.

Excelent customer service no complaints

Andy the service manager went above and beyond to help me out once I had an issue. He kept his word and made me have a good experience.