Customer Testimonials

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DealerRater Feb 4, 2023

It was a pleasure meeting Bismarck who assisted me with my Jeep. He got right on it and also check another concern that I expressed and assured me, after discussing with Technician, that the only problem was the replacement of the battery. He kept me informed and I was able to leave as quickly as possible.

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DealerRater Feb 4, 2023

Great Team & very attentive to the Customer . Very well knowledgeable in the business and Dealership

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DealerRater Feb 4, 2023

Great and efficient service I will always service my car here thank you very much

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DealerRater Feb 3, 2023

I really had a really good experience, they were cooperative with all my requests. I really happy with my purchase.

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DealerRater Feb 3, 2023

the whole staff is amazing! They helped me with everything I am very thankful with them! I love my car thank you guys❤️❤️❤️

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DealerRater Feb 3, 2023

Extremely friendly, accommodating and very informative. Customer greeting and service amazing. Would highly recommend to anyone.

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Google Feb 3, 2023

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DealerRater Feb 2, 2023

Mu buena atención todo sus trabajadores muy pendientes de brindar un excelente servicio nuetro vendedor un gran ser humano nos sentimos en familia

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DealerRater Feb 2, 2023

It's a good dealership to go to no hesitation just good service thank you

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DealerRater Feb 2, 2023

Lots of cars to choose from. The people were friendly, and the transaction was smooth and easy.

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DealerRater Feb 2, 2023

Buena atención al cliente,servicio muy rápido,salón de espera acogedor,en resumen,buen servicio,amabilidad y profesionalismo.

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DealerRater Feb 2, 2023

The whole process was easy and fast and Mr. Parra was very helpful and understood our needs.

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DealerRater Feb 1, 2023

Excellent Service from the person who greets you to Iosvanni at the service advisor desk.Service was prompt.

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DealerRater Feb 1, 2023

Excelente atención por parte de Jorge Estrada, Profesionalismo, Seriedad, compromiso, nos explico muy bien todo lo que necesitábamos saber. Muy recomendables

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Google Feb 1, 2023

Carlos Cabo was amazing. He helped me so much. Everything went smooth. He has been the best finance person I have dealt with & it made buying my car so much easier.

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Google Feb 1, 2023

I can't believe the amazing service and treatment I dealt with Carlos Cabo in the finance department. I wish i could give a 100 start rating! I went in with my mom to see if she could trade in her car and I have to say the treatment and service was way better than Carmax. Carlos made sure my mother got the best trade in value and also helped with her finance options, achieving her expectations. He was friendly, extremely knowledgeable and honest. He made sure we were treated like family and not just another customer. I highly recommend whoever ...

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Google Feb 1, 2023

Roberto Matos and Orestes Rodriguez really made the process simple and fast. They were really helpful and knowledgeable. Highly recommend this place and the detail to attention they provided.

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DealerRater Feb 1, 2023

He took his time to help me understand what I need to do on my next visit Thanks

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DealerRater Jan 31, 2023

Oreste me brindo una excelente atención. Muy eficiente y con un muy buen servicio de atención al cliente

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DealerRater Jan 31, 2023

Kirby is an excellent service rep and this is an excellent location to get your vehicle serviced.

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DealerRater Jan 31, 2023

Bismarck took great care of me. Got me in and out quickly and communicated with me effectively along the way. Thanks!

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DealerRater Jan 31, 2023

They was outstanding and great service I love how they made me feel at home

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DealerRater Jan 31, 2023

Service manager and tech we outstanding. Got an oil change, tire rotation, 2 recalls fixed and a fuse replaced in 2 hours.

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Google Jan 31, 2023

Carlos Cabo is the best finance advisor I’ve ever worked with. It is my second time coming to the dealership for a purchase and he’s taken superb care of me both times. Made my mom have such a wonderful birthday gift at a great price. He really works with you and makes it worth it!

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Google Jan 31, 2023

Carlos Cabo rocks, he made the car buying process fun and easy. What a pleasure ❤️❤️❤️❤️❤️ thank you.

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Google Jan 30, 2023

Excellent service you gonna be in good hands with Roberto Matos best of the best.

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Google Jan 30, 2023

Had a Great Experience from the Moment I Walked in To Signing The Final Papers. Sales Rep Adrian Made Me Feel Like Family and Gave me a Smoking Great Deal on a Brand New Silverado 1500. Ask for Adrian if you want great Hospitality & Good Deals @ Miami Lakes Auto Mall Chevrolet!

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Google Jan 30, 2023

I had leased a truck from this dealership 3 years ago, and it was time to upgrade (as long as the numbers made sense). Mateo Leiras reached out to me, had me come in and after thoroughly showing me the new truck and the features, him and his manager (Lazaro) went above and beyond to make the deal make sense. Robert in finance was great too. I was in and out of the dealership the same day, and the process couldn’t have been smoother. Highly recommended!

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DealerRater Jan 30, 2023

Whenever I go to get my car serviced, I am greeted with the amazing attention that Steven Brundidge give. He let's me know what could possibly be wrong and the time it will take to fix. He is a true joy to work with. Having your car serviced can feel very overwhelming but Steven provides the best service possible and make me feel at ease.

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DealerRater Jan 30, 2023

Marcus was great. And friendly. Will be back and ask for him again. Thanks alot

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DealerRater Jan 29, 2023

Had a great experience at Miami lakes auto mall. Would recommend this dealer to others!

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DealerRater Jan 29, 2023

Great customer service, GM very profesional and fair in the business. Salesman grandly and knowledgeable is the business.

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Google Jan 29, 2023

(Translated by Google) Thank you Mr. Sergio for your attention and good service, I recommend it 100% (Original) Gracias Sr Sergio por su atención y buen servicio, lo recomiendo 100%

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Google Jan 29, 2023

Had an amazing and seamless transaction today at Miami Lakes Auto Mall! The team was incredible, by far has been my easiest and quickest lease transaction. Was given exactly what I needed and more with the help of sales rep Pedro Bernabel, Roberto Matos Finance manager & Albert Lopez President. I will for sure be coming back and referring all of my friends to work with this dynamic team!

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DealerRater Jan 28, 2023

Great service. Staff is friendly, service was fast. Everyone was helpful and nice. Explain everything in detail

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DealerRater Jan 28, 2023

Joseph clearly explained what the issue was with my Camaro and provided a solution to rectify the issue going forward.

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DealerRater Jan 28, 2023

marcus at kia took me in and gave me a fast and great service highly recommended

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DealerRater Jan 28, 2023

Marcus was great! Service was fast, thorough and friendly. I recommend coming here for service

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Google Jan 28, 2023

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Google Jan 28, 2023

(Translated by Google) Mr. Sergio Sordo is very professional, I felt safe and pleased with his attention, thanks to his help I was able to buy my car. (Original) El señor Sergio Sordo, es muy profesional, me senti seguro y complacido con su atención, gracias x su ayuda pude comprar mi carro.

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Google Jan 28, 2023

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DealerRater Jan 28, 2023

I am very happy with the outcome of this Carlos and Chris were very professional and informative about the entire process they eased my worries and helped me purchase my new car

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DealerRater Jan 27, 2023

Excelente servicio super good people Irving and Alejandro super please with all my deal was great thank you guys 🙂

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DealerRater Jan 27, 2023

Excelente servicio por parte del finance manager, muy profesional y carismático en su trabajo, volveríamos a Miami Ñakes AutoMall

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Google Jan 27, 2023

(Translated by Google) He attends you very quickly with a lot of professionalism, only the price of the cars has increased a lot, the monthly payments are very high. I must also point out that I do not like that after deciding that I am not going to buy the car, they call you to offer you more cars again when the problems are the prices and the interest that are very high. (Original) Te atiende muy rápido con mucho profesionalismo, solo que el precio de los autos han aumentado mucho, los pagos mensuales quedan muy elevados. También ...

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Google Jan 27, 2023

Mateo Laura’s and Robert matos took great care of us and made the deal work! Tks

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Google Jan 27, 2023

(Translated by Google) Isfrain ferreiro the best seller in Miami lakes automall I recommend it 100% (Original) Isfrain ferreiro el mejor vendedor de Miami lakes automall lo recomiendo 100%

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DealerRater Jan 27, 2023

Everyone that helped us starting with Maria Lopez whom I can say enough about her, she was just amazing and a we had a wonderful experience with her, she totally went out of her to the limit to make this deal happen so that we would be completely satisfied, and happy with our deal , Never felt we were being push into or harassed. I have bought many car in the past and I most say the experience was one of a kind with her. Richard manager, was wonderful and a pleasure to work with. What a kind man and understanding, ...

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Google Jan 26, 2023

(Translated by Google) Mr. Jose Loyola assisted me on 1_25_2023 in the sale of a car and I was completely satisfied by his generosity and sincerity together with Tim who had to do with the sale I recommend Jose Loyola (Original) El señor jose loyola me antendio 1_25_2023 en la venta de un auto y quede completamente satifecho por su generosidad y sinceridad juntos al tim que tuvieron que ver con la venta les recomiendo a jose loyola

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DealerRater Jan 26, 2023

I have had to other Kias a 2005 specter and I had a kia2016 and the cars give me good mileage with both vehicles and never had any major maintenance problems with them

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DealerRater Jan 26, 2023

Really good service and everything was dime perfectly. The employees were helpful and really cared a oír their work!!!

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DealerRater Jan 26, 2023

They were professional and super quick with the job appreciate all of their help thanks guys!!

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Google Jan 26, 2023

(Translated by Google) Thank you very much Sergio Sordo for your help and quick attention. (Original) Muchas gracias Sergio Sordo por su ayuda y rápida atención.

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DealerRater Jan 26, 2023

Everyone was polite, friendly and professional. Ihosysnavi was especially very good. He was thorough and explained everything. A wonderful experience!

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Google Jan 24, 2023

Rj and Orestes were very helpful with my purchase I will repeat

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Google Jan 24, 2023

My experience today at the dealership when I came in for service with Daniel Ramirez the Service advisor went great. Great customer service and everything went smooth!

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DealerRater Jan 24, 2023

Great Buying experience. I had the pleasure of dealing directly with the managers on this one. Laz was great throughout the whole process. I would definitely recommend this dealership to everyone.

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DealerRater Jan 24, 2023

I would definitely recommend friends and family members to Miami Lakes Auto. They get you in and out of there. Great Service!

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Google Jan 23, 2023

the best finance experience ever fast and thorough rj is a very great asset to the dealer great experience

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Google Jan 22, 2023

Thanks to rj finance manager for his help very professional

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DealerRater Jan 22, 2023

This was the best car buying experience I have ever had. From the sales all the way to the manager, they made it a great and easy experience.

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Google Jan 22, 2023

Very good service from orestes and finance manager rj

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Google Jan 22, 2023

(Translated by Google) I have been in this wonderful country for a few years and it is the first time that I feel like family in a dealer thanks to the help of ISFRAIN FERREIRO SALES AGENT AND LAZARO VELIZ MANAGER GM I RECOMMEND IT 200% THE TRUTH A SUPER GRATIFYING EXPERIENCE THANK YOU GUYS AND KEEP IT UP THAT SERVICE . (Original) Llevo unos cuantos años en este maravilloso país y es la primera vez que me siento en un dealer como en familia gracias a la ayuda de ISFRAIN FERREIRO AGENTE VENDEOR Y LAZARO VELIZ MANAGER GM LO ...

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Google Jan 22, 2023

Really good service from isfrain ferreiro in sales and lazaro Veliz general manager, thank you guys for the help , highly recommended

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Google Jan 22, 2023

Quick and incredibly friendly sales. Finance was fast, and they checked multiple lenders to get me the lowest rate they could. Very happy!

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DealerRater Jan 21, 2023

everything was on time with my appointment professional job and I had very good service deal with the company

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DealerRater Jan 21, 2023

Always great service and pleasure to come to this dealership. Staff is professional and fast.

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Google Jan 21, 2023

Rj was very nice and helped me alot very nice finance manager

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Google Jan 21, 2023

Very good experience with carlos and rj

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DealerRater Jan 20, 2023

The only issue I've ever experienced they don't have a body shop available.

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Google Jan 20, 2023

Shawn was super helpful, explained everything in detail about the car i was interested in. Super calm demeanor - which helps when making a big purchase. Mike was thorough about what we were doing and why, offered options and made sure every time we moved forward that it was something i was okay with. totally recommend this place for your next car purchase.

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Google Jan 19, 2023

Daniel took care of me and provided me with exceptional customer service. He fixed a little communication issue immediately and kept me updated on the repairs for my vehicle. Thank you

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Google Jan 19, 2023

I had the best experience at Miami Lakes Auto Mall. Christian and Ryan were amazing,I told them my price and they worked with me to find my dream car. Michael was also amazing he lowered my monthly payments, making it very affordable to my liking. I recommend these guys 100%. Buying a car here became so worthwhile especially after renting cars for the past 3 weeks. I am very pleased and love my new car!!!

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DealerRater Jan 19, 2023

La persona que me atendio , Mike Hernandez fue muy profesional , amable y resolvió el problema de mi Jeep rapido ! Muy gracias 🤩

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DealerRater Jan 19, 2023

Mike , the service advisor that took care of my 2009 Jeep Laredo’s misfiring engine was very accommodating and patient during the time I took my Jeep for the service. I would like also to express my gratitude to Damien, the mechanic that did all the work on my Jeep who did an excellent job and I am very happy that my SUV is running very smooth after he was done with my Jeep. As always, I am very happy with the service I always received all these years

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DealerRater Jan 19, 2023

I worked exclusively with Nathaly from the nowcar portion of the company. Service was amazing. I will not hesitate to buy another car via nowcar. The transaction was efficient and included no hassle. I would recommend the car buying experience to anyone.

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DealerRater Jan 19, 2023

Excellent customer service with everyone that I interacted. Very friendly and kind with customer. The sales representative was excellent with me

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Google Jan 19, 2023

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Google Jan 18, 2023

Highly recommend, great prices and vehicle selection. RJ and Orestes were very helpful with the entire process.

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Google Jan 18, 2023

Highly recommend looking for Luis when purchasing a vehicle! He made the process so smooth, was so professional, best salesperson all around! RJ was also very helpful and patient.

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Google Jan 17, 2023

Rj was very helpful with my financial needs he listens and really cares

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DealerRater Jan 17, 2023

Very good attention and excellent service A fast service an excellent treatment the staff is very professional

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Google Jan 17, 2023

(Translated by Google) Carlos Cabo in financing helped me UN 💯 in everything A Million thanks (Original) Carlos Cabo en financiamiento me ayudo UN 💯 en todo UN Millon de gracias

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Google Jan 17, 2023

I appreciate the help very much it was a great time especially with roberto matos he was phenomenal

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Google Jan 17, 2023

Finance manager Roberto Matos very satisfied with his service great job!! Very recommended

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DealerRater Jan 17, 2023

Best car shopping experience and salesman I’ve ever had. Efficient, no hassle and honest.

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Google Jan 16, 2023

Best service. Thank you to Jose de Loyola best sale and Roberto Matos best financial. You both are the best

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DealerRater Jan 15, 2023

Great experience. I would highly recommend. The salesman was great and explained everything in detail.

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Google Jan 15, 2023

RJ is amazingly helpful! It was a pleasure to buy a car with Carlos Morales and Robert Johnson. Very impressed with their professionalism and with their personalized service.

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Google Jan 15, 2023

So I came to Miami Lakes Auto Mall with my family looking to get my son a new Dodge Challenger our Salesperson Jesse Chamizo did a really good job in showing us the car & answering all of our questions Victor Heredia along with Niurka the managers also did a phenomenal job I highly recommend you come see Jesse Chamizo for your next car his treatment is world Class !

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Google Jan 15, 2023

Rj and Pedro are a dynamic duo when it comes to car sales the bestttttttttt

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Google Jan 15, 2023

Thanks to Pedro and RJ from finance they were both very helpful

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Google Jan 15, 2023

Great place to lease or buy a car. Great customer service by Rodrigo Otoni. He explained everything in detailed. Satisfied ☺️

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Google Jan 15, 2023

(Translated by Google) Carlos Cabo, the best financier, very good customer service, he helped us buy our new RAM TRX 2023, very professional and expert in his work, I recommend them 100%. (Original) Carlos cabo el mejor financista, muy buen servicio al cliente nos ayudó a comprar nuestra nueva RAM TRX 2023, muy profesional y experto en su trabajo los recomiendo 100%.

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Google Jan 15, 2023

(Translated by Google) Very good service from the financier Carlos Cabo, he helped us a lot. (Original) Muy buen servicio del financista Carlos cabo nos ayudo muchísimos..

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Google Jan 15, 2023

(Translated by Google) Carlos cabo was the person who helped me get my new TRX 2023 very good service (Original) Carlos cabo fue la persona que me ayudo a conseguir mi nueva TRX 2023 muy buen servicio

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Google Jan 15, 2023

I want to say thank you to Miami Lakes AutoMall for your services, especially Yoandry the salesman and Michael . They were both very professional and kindles. I really appreciate your help .

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DealerRater Jan 14, 2023

I help with my service to my vehicle however I was very disappointed with the services prior to this one because I had my break done and it was never done. I had to come back to get it done. I almost had a car accident because of it. I hope they can work on honesty and great customer service, so I don’t have to go through what I went through driving without breaks.

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DealerRater Jan 14, 2023

I purchased a 2022 Kia Rio in May 2022. Came back to the dealership for my first oil change services, and the assistant service manager Tomas Diaz Rio made the entire experience perfect. Tomas treated me as a valued customer and informed me every step of the service, as well as the proper mileage for my next service. He also informed me that an appointment was not necessary, and that I can conveniently pull up directly to his department when my car is due back for servicing. Please give my thanks and appreciation to Tomas and his team.

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DealerRater Jan 14, 2023

Good service. I was very pleased. I wii definitely return for my next service. Everyone was friendly 🙃😉

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